VACATURE

Head of Service Operations

Intro

Do you want to take a leading role within an ambitious, international organization operating at the heart of the Maritime and Process Industry? In this position, you are responsible for optimizing and leading service operations across inland waterways and tank storage facilities in the Benelux region, with a strong focus on operations excellence and customer satisfaction.

The organization is part of an international group and operates in a specialized niche within advanced pump and maritime systems. They design, deliver, and maintain high-quality solutions for inland shipping, tank storage terminals, and industrial applications worldwide. Innovation, safety, and long-term customer partnerships are central to their way of working.

Wat vragen wij

Functie
Sales Director
Uren per week
40
Opleidingsniveau
HBO

Vacature

Functieomschrijving

WHAT YOU WILL DO
🔹 Develop and execute a regional service strategy aligned with maritime and tank storage business objectives.
🔹 Lead service operations across inland waterways in the Benelux, with future expansion into Germany and France.
🔹 Ensure high-quality execution of service activities, maintenance, commissioning and emergency support.
🔹 Act as senior escalation point for customers and build long-term relationships in our industries.
🔹 Drive continuous improvement, digital service innovation and compliance with safety regulations.

Functie-eisen

WHAT YOU BRING
🔹 A Bachelor’s or Master’s degree in Maritime, Mechanical Engineering or related technical field.
🔹 At least 10 years of experience in service operations within maritime, tank storage, or industrial environments.
🔹 Strong knowledge of inland shipping systems, tank terminal operations, and maritime compliance.
🔹 Proven leadership experience managing multi-site service teams.
🔹 Fluency in English and Dutch, French is considered a strong advantage.

WHAT WE OFFER
🔹 A senior leadership role within a growing and internationally active organization.
🔹 High level of autonomy and strategic influence within the Benelux region.
🔹 The opportunity to build and shape future service operations across multiple countries.
🔹 Collaboration with global marine service and commercial teams.
🔹 Competitive employment conditions aligned with responsibility and experience.

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